Sakura Visual Design Privacy Policy
This privacy policy explains how Sakura Visual Design ("we," "us," or "our") collects, uses, and protects personal information when you use our site and services related to graphic design, including branding, logo design, print design, packaging design, web design visuals, marketing collateral design, infographics, illustration, and UI/UX design visuals. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.
Information We Collect
We collect information that you directly provide to us, such as when you contact us through forms or email, request services, or communicate with us. This may include your name, contact details, project details, and any other information you choose to share.
We also automatically collect certain information when you visit our site, such as your IP address, browser type, operating system, referral source, pages viewed, and the time and date of your visit. This information helps us understand how users interact with our site and improve our services.
How We Use Your Information
We use the information we collect for various purposes:
- To provide, operate, and maintain our services.
- To communicate with you, respond to your inquiries, and provide customer support.
- To understand and analyze how you use our services and improve them.
- To develop new products, services, features, and functionality.
- To process your transactions and manage your orders for services.
- To comply with legal obligations and protect our rights and interests.
Legal Basis for Processing (for users in the European Economic Area and the UK)
We process your personal information based on different legal grounds:
- Performance of a contract: When we need your information to fulfill a service agreement with you.
- Your consent: When you give us clear consent to process your personal data for a specific purpose.
- Legitimate interests: When processing is necessary for our legitimate interests, provided these do not override your fundamental rights and freedoms.
- Legal obligation: When processing is necessary to comply with applicable laws or regulations.
Sharing Your Information
We do not sell your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our site, conducting our business, or providing services to you (e.g., hosting providers, analytics services), provided they agree to keep this information confidential and process it only on our behalf and under our instructions.
We may also disclose your information if required by law, such as to comply with a subpoena or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.
Your Data Protection Rights
Depending on your location and applicable law, you may have certain rights regarding your personal data. For users in the European Economic Area and the UK, these rights typically include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the details provided below.
Security of Your Information
We implement reasonable security measures designed to protect the personal information we collect. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted to our site.
Third-Party Websites
Our site may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Children's Privacy
Our service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information.
Changes to This Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy, you can contact us by writing to us at:
Sakura Visual Design
8 Shibuya 3-chome
5th Floor
Shibuya, Tokyo
150-0002
Japan